Ohio stay at home procedures

We strongly encourage everyone to adhere to Ohio’s stay-at-home order. As a professional service we are allowed to remain open. However, in the spirit of the order, we are closing our walk-up window effective Tuesday, March 24 through April 6. 

If you have an appointment with us, we regret that it is cancelled. When you get your tax documents to us, we will contact you. We invite you to upload your tax documents or mail them to us and we will work on them. Please stay at home as much as possible. 

Our building will be closed to the public and we will have greatly reduced staff, with strict social distancing rules enforced. We will be periodically checking messages and returning calls and emails. Our preparers will be working on alternate days. If you contact our office please be patient if it takes a couple days for us to respond. The tax deadline has been extended until July 15, and while no one really wants to be doing taxes in June and July, we can relax about taxes for the next two weeks. Stay at home and help flatten the curve. Once COVID-19 is under control we will be back at work in full force.

Revised hours

Effective March 19, 2020 we are revising our hours (until further notice) to M-F 9-6 and Sat 9-4. Thank you for your understanding and cooperation.

COVID-19

In these concerning times, we would like you to know the steps we are taking to prevent the spread of COVID-19. As we learn more about this pandemic, we feel we need to do our part to “flatten the curve”, and slow down the spread of this virus. 

Hupp Tax Service plans to continue to prepare tax returns as long as we are healthy. However, we will suspend face to face appointments beginning March 17.  We are also closing the inside of our building to client traffic. 

We offer and encourage remote completion of your tax returns. We are implementing a Quick Drop and Quick Pick up service, which will allow for the briefest of time and interaction with our staff.

We have created a walk up window next to our front door, in addition to the existing secure mailbox. We have added a “parking lot service.” Call our office from our parking lot and our staff will step out to pick up and deliver to you in your car. 

We continue to offer our upload service.  For those who prefer paper, we have always had the option of mailing in your tax documents through the regular mail. We have been serving many clients this way, those who snowbird in Florida, those who have moved away, those kids who (were) away at college, and those who simply prefer to eliminate a trip to the tax office.

With this type of remote interaction, we want to assure you that our staff is still available to answer any and all questions you might have over the phone rather than in person. 

Again, any questions, concerns, please call our office at 440-944-4343.

Thank you for your patience and understanding.